FAQ

1. What is Lina and Ella?
Lina and Ella is an international export trading company established in 2022. We specialize in exporting high-quality products to various global markets.

2. What types of products do you export?
We export a wide range of products, including agricultural goods, consumer goods, and industrial materials. If you have specific needs, feel free to contact us for more details.

3. How can I get a quote for export?
To receive a personalized quote, please fill out our contact form or send us an email with the details of your requirements. Our team will get back to you as soon as possible.

4. What are your delivery times?
Delivery times vary depending on the destination, type of product, and order quantity. Generally, deliveries take between 7 to 30 business days. We will provide you with a more precise estimate at the time of your order.

5. What payment methods do you accept?
We accept payments via bank transfer, credit card, and PayPal. Specific payment options can be negotiated depending on the order.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number by email. You can use this number to track your shipment in real time on our website or the carrier’s site.

7. Can I cancel my order after placing it?
Cancellations are possible within 24 hours of placing the order. After this period, cancellations may incur fees depending on the order’s preparation status.

8. Do you offer product customization services?
Yes, we offer customization options for certain products. Please contact us to discuss available options and details.

9. What geographic regions do you serve?
Lina and Ella exports worldwide. We serve a wide range of countries and can discuss shipping to specific destinations upon request.

10. How can I get in touch with you?
You can contact us via email at [your email] or through the contact form on our website. We aim to respond to all inquiries within 24 hours.